- Aug 26, 2011
After calling Spectrum last week and not having any success in getting channel 388 by converting from TWC legacy to Spectrum, a tech came out today, swapped out our modem, and verified that the boxes were Spectrum-compatible. We then spent an hour on the phone getting converted. After receiving an email that conversion was complete and waiting a couple hours, we still did not get 388. Another phone call and half an hour of waiting -- success. I hope it is worth it.