Thanks. So I have seen a few places not leverage or even review survey data. If the athletic department views these surveys as listening posts then great. ADJW does come across as someone who listens.Yup I just finished the survey, moderately lengthy. It shows they care. It was pretty comprehensive as well, they even asked how I felt about the direction of the program which I found to be interesting. Though that’s probably a generic question.
To answer your question though, these surveys cost money I would imagine. No shade but it would be needlessly cynical to assume otherwise.
Did others receive? Does anyone know if the responses are actually looked at by those in leadership or is it more a token reach out? I am happy to respond if I know the responses are actually reviewed.
how much can it cost? qualtrics is basically free to set up for a college.Yup I just finished the survey, moderately lengthy. It shows they care. It was pretty comprehensive as well, they even asked how I felt about the direction of the program which I found to be interesting. Though that’s probably a generic question.
To answer your question though, these surveys cost money I would imagine. No shade but it would be needlessly cynical to assume otherwise.
It’s qualtricshow much can it cost? qualtrics is basically free to set up for a college.
now to actually review/understand the data that can be expensive but given the quality of the questions and answers you can give I dont think they expect much.. Its poorly constructed even if its a solid attempt to find real answers.
Its a skill to ask questions on these things and get constructive results.
I said its qualtrics.. We use it all the time on campus.. But bad questions get bad results..It’s qualtrics
WIFI only sucks in the seats. In the concourses it worked finetime to hit the wifi sucks button a thousand times.
how many kids under 18 live in your home? shouldnt zero be an option?
I misread your comment. Agree - the questions are what matter. You can get responses by wording things different ways.I said its qualtrics.. We use it all the time on campus.. But bad questions get bad results..
I agree, When you ask so many questions in so many ways you start to clutter the result.. Some people start to skip or quick click.I misread your comment. Agree - the questions are what matter. You can get responses by wording things different ways.
Thought this one was fairly open ended - seating angles, comfort, food choices, entrance options, parking and of course wifi which I complained about.
The survey did make me realize I give zero f’s if the person taking my ticket is friendly or not. But they have been very friendly so I rated them as such.
Agree good observations. Also asking so much about parking is odd given we can’t do anything with that. food and game day experience? Sure. But parking and access to doors? Not so much.I agree, When you ask so many questions in so many ways you start to clutter the result.. Some people start to skip or quick click.
At least they identified food/wifi etc as key issues. But they constructed the answers as though each issue should be answered the same way.
If parking is an issue for some is it cost/location/walk is fine but to me the answer key doesnt really describe the issue and then after clicking 3-4-5 pages of buttons do I really to go into detail about the parking issues? I'm sure many give up caring before they get to the issue which might be their main one.
I’m assuming the survey is from Legends and would imagine their contract with SU is substantial. I just don’t understand why anyone would assume they don’t care/ don’t look at the results when they’re literally asking our opinion on things.how much can it cost? qualtrics is basically free to set up for a college.
now to actually review/understand the data that can be expensive but given the quality of the questions and answers you can give I dont think they expect much.. Its poorly constructed even if its a solid attempt to find real answers.
Its a skill to ask questions on these things and get constructive results.
I’m assuming the survey is from Legends and would imagine their contract with SU is substantial. I just don’t understand why anyone would assume they don’t care/ don’t look at the results when they’re literally asking our opinion on things.
In my first year as a STH I’ve..
1) Won a pregame experience contest exclusive to STH and got to be next to the players tunnel and was on national tv for the ND game.
2) Was offered a post game experience for all STH to have a pregame photo on the field for the FSU game (which we declined).
3) Just received a lengthy survey on a variety of matters asking my opinion.
I definitely feel valued.
Besides the Wi-Fi the only thing I ripped was the tailgate.
To be clear I didn't assume anything, it was an inquiry to someone like Bees to answer who validated people review AND create actions out of the data. He is in the know. As counter intuitive as it may seem, I once worked at a company who didn't action customer feedback actively. It happens...I’m assuming the survey is from Legends and would imagine their contract with SU is substantial. I just don’t understand why anyone would assume they don’t care/ don’t look at the results when they’re literally asking our opinion on things.
In my first year as a STH I’ve..
1) Won a pregame experience contest exclusive to STH and got to be next to the players tunnel and was on national tv for the ND game.
2) Was offered a post game experience for all STH to have a pregame photo on the field for the FSU game (which we declined).
3) Just received a lengthy survey on a variety of matters asking my opinion.
I definitely feel valued.
How many surveys have the done in the last 20 yrs like this , its been a decent amount.. Maybe the new regime actually has some method to the questions. That would be great. I do know that several times in the past the surveys were done in a vacuum because they were told to reach out and get information but the people who sent out the surveys really had no idea how to ask the questions in ways to get good results..I’m assuming the survey is from Legends and would imagine their contract with SU is substantial. I just don’t understand why anyone would assume they don’t care/ don’t look at the results when they’re literally asking our opinion on things.
In my first year as a STH I’ve..
1) Won a pregame experience contest exclusive to STH and got to be next to the players tunnel and was on national tv for the ND game.
2) Was offered a post game experience for all STH to have a pregame photo on the field for the FSU game (which we declined).
3) Just received a lengthy survey on a variety of matters asking my opinion.
I definitely feel valued.
I’m a North Manley man, the tailgate is the best part!Besides the Wi-Fi the only thing I ripped was the tailgate.