Ticketmaster mobile tickets problems at the super bowl | Syracusefan.com

Ticketmaster mobile tickets problems at the super bowl

Ticket Guy

Walk On
Joined
Jul 22, 2020
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Well talk about a black eye for the Ticketmaster mobile ticket platform. The singe biggest event of the year their system crashes an hour before kickoff leaving thousands stuck outside the gate.

While the mobile entry has some advantages but this problem just shows how that mobile tickets have their share of problems.

Of interest in the article is when noted that mobile cuts down on ticket fraud 50 times more people where held up at the gate denied entry than there was cases of fraud.
 

upperdeck

Living Legend
Joined
Aug 26, 2011
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fraud is such a small problem most events. Sure at an SU game you might have someone who got ripped off with a real ticket. Some of that was just not paying attention. But its way more frustrating to have issues when you do nothing wrong.

like when you go flying and dont pay attention and go to the wrong gate vs you get there and the boarding info is all screwed up or your phone wont load and the wifi causes an issue.
 

rrlbees

2017 ESPN Tourney Challenge Winner
Staff member
Joined
Aug 16, 2011
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Anything that hurts stubhub and other scalpers is fine by me. Sounds like if you bought your ticket through Ticketmaster at face value you had no problem. Only those in the scalping market.
 

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