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Message: [QUOTE="Consigliere, post: 5062431, member: 559"] Keeping in mind that the volume of calls is likely very high right now, if you truly feel your rep is unresponsive within reasonable expectations or is not providing the level of service you deserve, the manager for ticket sales contact info is available on the staff directory of Cuse.com. Conversely, if your rep has gone above and beyond that level of service deserves to be recognized and can serve as a positive influence on the entire team. Email is probably the best and most efficient channel to use when providing feedback. [/QUOTE]