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Message: [QUOTE="upperdeck, post: 5692431, member: 474"] I see that most every day at work. You have the people who put in the 20-30-40 yrs slowing leaving and the newbies rolling in and things fall thru the cracks because no one is around anymore with that knowledge. We had a thing the other day that a new manager said hey we can do that different and save a couple hrs a month for a staff person, so they cancelled the contract and farmed it out at a cost. I said did you know that was bringing in 100K in revenue a yr for those few hrs of time you were having someone do that work? NOPE. and AI doesnt solve a problem they dont know exists that gets uncovered because of a casual discussion in line getting coffee and a bagel. [/QUOTE]