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Message: [QUOTE="Newhouser, post: 3124453, member: 5155"] If you offer it - you need to do it the best way you can. There is no way the powers that be on the Hill can argue that the concessions as they are set up and run is the best way it can be done. Also, the eat before the game comments - come on A) bring a young fan and ask them not to eat, good luck, its part of the experience and fan recruitment. B) it's not brain surgery, look at best practices in the industry and copy them. If SU loses some revenue they gain it back with a happier fan base. Anger over the inability of the facility to get a fan a hot dog and a soda in under 10 minutes is not a fan problem. [/QUOTE]