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Message: [QUOTE="TerryM, post: 873287, member: 3314"] I have done this multiple times, about once every year and a half. They give me the the kitchen sink and discounts ranging from $15-$45 off my monthly bills no including all the free upgrades and channels. DirecTV is UNPARALLELED in their customer service and picture quality. Unless somthing changes massively with them I am DirecTV for life. They are awesome, and if you call them as a long time customer they bend over backwards to keep you and make you happy. They then thanks you. you will not find better customer service out there. Enjoy your lower prices, spotty service and horrendous customer interaction with any other providers. PS if you have direcTV service and do not call and get upgraded to Genie and mini Genies you are missing the boat on an epic level. awesome equipment and the best out there. [/QUOTE]