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[QUOTE="Stern, post: 254514, member: 527"]
Excellent post. "Discouraging" is the best word for it. I can't tell you how many co-workers and how many people I have run into in recent weeks/months who have bailed on their season tickets this year. And I am talking about good sports fan types and die-hard SU sports fans in general. These little ticky tack things add up and while some people say [I]oh suck it up its no big deal[/I]. It is a big deal to some. I had one guy who is a friend of our family I was talking to the other day, he has season tickets for just the last 2 or 3 years, he called up the box office a week or so ago to ask a pretty basic question about maybe moving to the "family section" since he wants to bring his grand-kids this year who are very young, so he asked about some of the rules in the family section,  the response he got to one of his questions was, "what do you care about that for." Real customer service friendly right there. I called up with a question back in February and it took 3 phone calls over a week to get the one pretty basic answer I was looking for. They can throw on their little $7 fee, make you pay for parking without telling you which lot, not tell you the one fee is no longer waived, it really gets old after a while. For those of you season ticket holders who are sticking it out and continue to go, I really have a lot of respect for ya.
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