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[QUOTE="upperdeck, post: 3521373, member: 474"]
I have talked with them about it..  They know they do a poor job.  They admit they do a poor job.  They also dont really care and have told me that too.  JW I do think cares in my limited discussions with him.

the fact that they ask people to check social media pages for the info shows how out of touch they are.

how would someone know the page is cuse.com if you are just a casual fan?

funny these are exactly the things people complain about every day about other topics.  Had this exact discussion at work about some notifications people were complaining about for exactly this reason..

CASE in point  Covid testing.  You get a test thru the school . positive they let you know, negative you have wait for a response if they send it, except with delays it can be 3-10 days and often you are on to the next test before you know the results of the first one.  Causing chaos all over campus. they have ways to authenticate, they have ways to notify you, but they dont use them..    Much more important subject being handled poorly.  Has led to lots of meetings but if management doesnt want to handle it better not much you can do.
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