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Message: [QUOTE="GoCuse44, post: 1190760"] The one issue that should be addressed prior to next season is the process where the university confirms who purchased the Orange seat backs. For the second straight year I arrived for the opening game only to find out that my seat back which I purchased in July was not installed again this season. Three other people in my row also purchased seat backs so we spent 30 minutes at guest services trying to get the mess straightened out. There were some very frustrated season tickets holders at guest services who had proof on their iPhones that they purchased the seat backs but guest services refused to install them. Our seats were ultimately installed shortly after kickoff but there should be a better system in place to prevent this from happening every year. One thought is to give every season ticket holder a seat back at no cost as a way to say thank you for supporting the football program. [/QUOTE]