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Message: [QUOTE="Shenexon, post: 3822848, member: 129"] For me, communication with disgruntled employees was my main goal. Their success, and yours, are dependent upon a level of communication satisfactory to get stuff done. It's to your mutual advantage to get them talking to you in a straightforward way. I had an employee that I struggled with for a year or so. They didn't get it and I couldn't get in their head. After one pointed discussion about expectations, an email from them appeared in my inbox complaining about what I had said about what I expected from them, mostly that they needed to be more productive and what could I do to help them understand the tasks better. Unfortunately they chose to copy ALL_FEMA which got them fired and got me kudos from my management chain. The high road is making things better, not about hurt feelings. Make things better. [/QUOTE]