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Message: [QUOTE="IthacaMatt, post: 5131241, member: 405"] I'll warn you now; they are going to make cancelling cable seem like a breeze. I have been triple billed for Amazon Prime, and never am able to permanently cancel the multiple bills. I had to go so far as have cards block them from continuing to charge me. After an enormous amount of effort I was able to connect to a customer service person somewhere in Asia. No offense, because overseas customer service can be good. But when I tried to explain that they were charging me 3 times for the same account, it turned out that this overseas call center is not given access to Amazon customer account records. He couldn't see my account log-in, and what cards of mine they were auto-billing. It was the ILLUSION of customer service. Penn & Teller would be impressed at the sleight of hand. [/QUOTE]