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Message: [QUOTE="Townie72, post: 2537357, member: 780"] No. I got what he was saying. And certainly this year he has to be wondering what could be done to get some more offense. But whether he knows it or not, he has wandered into the realm of management wizard, W. Edwards Deming. Deming is the guy, along with a few others, who showed the Japanese how to stop producing junk and to start producing high quality products. A major plank of Demings is the continual perfecting of processes. That's what JB has been doing, whether he has even heard of Deming or not. And by perfecting, I mean including recruiting into it. [/QUOTE]