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Message: [QUOTE="Cheriehoop, post: 5190570, member: 127"] My son had same issue with Enterprise. Spoke to a friend who used to work with them who told us it happens often, mostly if you don’t pay for their insurance coverage. Was advised to get your own pictures with a written sign off when picking up and dropping the car off while keeping your own with dated pictures- inside and out He said most customers sadly end up in being in a hurry picking up and dropping off while the car rental place is also rushing to get cars in and out the doors for revenue including extra charges and get their insurance to lessen the chances of being targeted for any crazy damage charges. [/QUOTE]