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Message: [QUOTE="JOC44, post: 949006, member: 613"] I like to accentuate the positive . . . Last summer, I went up to New York for my idiot nephew's high school graduation. We had a narrow window for a Manny's run and we got there right as the one girl working there (probably a student) was closing. She let us in to shop for fifteen minutes and we got about $700 in stuff (those patchwork SU quilts in the back apparently are $120, we now own four). When I got back to Virginia, I sent an email to Manny's customer service address to tell them they should give praise to the girl who stayed open for us because (1) Manny's sold a lot of stuff, and (2) it didn't leave us empty-handed when she could have. I got a very nice note back from Manny's thanking me for the positive feedback. [/QUOTE]