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Message: [QUOTE="PoppyHart, post: 230092, member: 515"] FYI, after 3.5 hours in an Apple Store, 2 hours on the phone with Apple Care, and 3 days of back and forth e-mails with useless iTunes techs, I finally got my apps back. Looks like there are two potential problems people need to be aware of: 1. The new update is apparently unclear about notifiying you when the upgrade/syncing process is over, leading people like me to prematurely end the process. And we know that anything premature ... 2. If you are/have been using an AOL account as your AppleId, you may run into a snag. The newest iTunes update no longer recognize aol screen names. Caveat emptor. [/QUOTE]