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Message: [QUOTE="Henny & Coke, post: 283449, member: 323"] Good, they should be checking in on websites like this one. Do you know how much money other businesses spend in a quest to better understand their customers and potential customers (their opinions on how the business operates, current business practices that turn them off, ideas for what would peak their interest)? Tons. Imagine if people posted on websites all their opinions about how their local shopping mall should operate including what special events would get them to visit and spend money & what stores they would like to see brought in? Here, you get to read the "die hard" fans thoughts on what they think the program is doing well and also what could be improved upon, sometimes even with ideas for how people would go about solving the potential problems. They would be crazy not to at least attempt to understand what their "customer" wants, IMO. [/QUOTE]