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[QUOTE="K Otto XLIV, post: 1479775"]
I find SU's "efforts" to be frustrating. We have plenty of alumni in the sports ticketing industry. If you need to, try and bring some of them on.

A few years ago SU outsourced Ticket Account Mangers for STHs. That lasted maybe 3 months. Why? Also hire internally so you get people who care. We have what, less than 10k STHs (accounts not tickets)? How many people do you need to hire to cover that?

There are professional teams out there with Fan cards. That is an easy way to go. Give STHs free fan cards. Put their tickets on the card so they can use it to enter the game. If they cannot go to a game they can always print out tickets from their online account and give those to friends, etc. For non STHs offer the card when they purchase tickets for $5. That cards can be used for discounts for merchandise, concessions, and at local businesses who are partners with SU. You get loyalty points for using the card. Also you get loyalty points for attending the games. Points can be redeemed for free tickets, merchandise, etc. This really isn't that hard.
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