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you will have 3 choices if there are no fans or you don’t make the cut with limited fans.
get a full refund.
Apply the money to next year.
Donate some or all of it.
in all 3 cases, you’ll be able to keep your seats for next season.
one thing I forgot to add. If there are some fans allowed but you don’t personally feel comfortable going, you can exercise one of those 3 choices and still keep your seats for next year. SU is going to be very flexible.