I would believe that statement.
The dining situation at Syracuse is horrendous.
I am now in my 6th consecutive year of having one of my kids on the hill and both my daughter, now graduated, and my son say that:
The food is almost inedible
The hours that the dining hall are open are insufficient. During the week, I believe they close at 7 PM and even earlier on the weekends (I would have to verify this)
Not to mention they now make you buy the most expensive meal plan option for the first two years.
It is truly a disgrace.
My credit card statement looks I keep uber eats afloat on my own as my son has zero dining options in the evening when he is studying and he gets hungry.
I remember basically nightly trips to the Wimpy Wagon for sustenance during my four years to satsfy night time hunger pangs as I was studying.