NineOneSeven
2018-19 Iggy Hoops Leader Scorer
- Joined
- Aug 30, 2011
- Messages
- 41,894
- Like
- 72,566
Ah the ole donation, right. I think overall the increase is like $50 vs last year.That’s the donation portion of your ticket(s)
Ah the ole donation, right. I think overall the increase is like $50 vs last year.That’s the donation portion of your ticket(s)
Left a message for my rep….nothing. Unbelievable.
Left a message for my rep….nothing. Unbelievable.
Back to math again.
8 hr day @ 15 per call thats 32 people a day. They dont have dozens of staff to roll people to either.
And not just calls there are emails and all the other related stuff to deal with during a day
given that we are renewing bb and fb at the same time. they could be dealing with 1-2000 people who waited until the end
Are you calling on a Sat or did you leave a message earlier in the week?
I dealt with my reps weeks ago , it was about 2 day turn around time back then, and its got to be way busier now with people waiting so late in the game/
I called weeks ago. Nothing…left a message. Called again…left another message. I’m not trying to Karen this thing. I’d just like to be able to talk to someone. Doesn’t seem like too much to ask.Something we agree on here during the reseating!!
These guys a SWAMPED
Waiting until the last minute for major questions and concerns, no offense to anyone, is a bit foolish.
Expect delayed response times right now, these guys are busting their asses and not all questions are quick yes and no’s
And some of these questions need manager approval to be answered or changes to accounts etc
Are you calling a general line or your actual rep? Does your actual rep still work there? Did you try emailing?I called weeks ago. Nothing…left a message. Called again…left another message. I’m not trying to Karen this thing. I’d just like to be able to talk to someone. Doesn’t seem like too much to ask.
Are you calling a general line or your actual rep? Does your actual rep still work there? Did you try emailing?I got quick email and call responses. Your current rep info should be clear on Cuse.com page when signed in.
Are you sure “your ticket rep” is even still there?
I mean - it’s a ticket rep.
It’s not like a SCOTUS justice where it’s a lifetime appointment.
I’d recommend next asking “do you know who I am?”
And then demand to speak to the manager.
My actual rep, he still works there, and I emailed. I’ll just try again MondayAre you calling a general line or your actual rep? Does your actual rep still work there? Did you try emailing?
Any luck locating your rep?My actual rep, he still works there, and I emailed. I’ll just try again Monday
Yes, he called this morning. Thank you.Any luck locating your rep?
WEIRD it only shows a portion of what i gave in april and most was done before 4/26Ding Ding Ding we have a ranking update. with the 12th pick the Bills traded down again.
Kinda surprised How little I dropped. still a decent chunk left to renew based on previous years. I would say 10-15% left to go.
WEIRD it only shows a portion of what i gave in april and most was done before 4/26
WEIRD it only shows a portion of what i gave in april and most was done before 4/26
They're behind in processing stuff again.
I renewed my tickets on Apr 11.
I made an additional donation on Apr 23.
My latest donor rank only includes the tickets and not the extra donation.
That's definitely true.My rep admitted to be that not all the “additional” donations were captured by the system yet.
My rep admitted to be that not all the “additional” donations were captured by the system yet.
Same hereThey're behind in processing stuff again.
I renewed my tickets on Apr 11.
I made an additional donation on Apr 23.
My latest donor rank only includes the tickets and not the extra donation.