I wonder if it would have been better to reward the people with X years of STH then go to the donor program?What bothered me about that whole approach is making the extra donation to move you up is a zero sum game. The more spots you move up, the more loyal fans you push down. And encouraging that for a one-time donation of a few hundred bucks with no obligation to continue to support at that level runs the risk of alienating a fan who has been supporting the program for a much longer period of time at a much higher aggregate level.
The first rule of Cuse Club should always be to protect the base.
This sums it up perfectly for me. I’ve felt this way from the startWhat bothered me about that whole approach is making the extra donation to move you up is a zero sum game. The more spots you move up, the more loyal fans you push down. And encouraging that for a one-time donation of a few hundred bucks with no obligation to continue to support at that level runs the risk of alienating a fan who has been supporting the program for a much longer period of time at a much higher aggregate level.
The first rule of Cuse Club should always be to protect the base.
I just sent a not nice email. Seriously this is frustrating. I am traveling to visit my son in CA for the weekend, and instead I am dealing with this. I renewed my tickets on DAY ONE...and then I made an additional donation that I had planned to make for a while on April 12. I have verbally had a conversation with my rep about 2 weeks ago, and then again a week ago, and he assures me they have my donation, and it will show up in my account eventually and before the date. Last week he told me no later than May 8.
They aren’t 10% done if there are only 7 sections complete so I don’t think they wi;l be done by the end of May.at this rate they will be up by the end of the month.
Donor rankings still not updated...
It's only 9:30.
That's still the middle of the night in Hawaii.
It's not clear that the 5 min window is for a single group, is it? We would think so, but it could be for 10 groups every 5 min. I asked that question to 2 reps and got no clear answer.Please let me know if I have this right. We have a 5 minute window to pick our seats on X date. Once that time spot is over the next person is on the clock, correct?
So...if our current seats have been taken, we have to quickly look over the Dome and pick seats we may not know exactly the setup around it such as obstructions and the like, correct? How are you all attacking this because of all the unknown variables?
All the more reason why I asked if they were allowing a way for people to go to the game sunday and checkout seats and they said nothing outside the lower bowl would be available. Not such a big deal if you plan on staying in your current section or so. But big deal if people wanted a totally new location.
You could be planning on staying in your section and have it all be gone when your slot opens.
I doubt a huge number of lower bowl people want to swap around too much but it wouldn't surprise me if more in the upperdeck see a chance for seats they never could get and change.
What day do they start emailing people with their time slots? Is it the 17th?