Mobile Ticketing Opt-In Information
For the 2020 football and basketball seasons, Syracuse Athletics is offering an opt-in to mobile-only ticketing plan. Fans are invited to opt-in via their MyCuse account. Season ticket holders will received details via email. Information regarding mobile ticketing, including a comprehensive FAQ page, is available here.
Fans who elect to use mobile ticketing will be eligible for fan-experience incentives including a West Lot season parking pass for football (5), exclusive Stadium Tour for two (25), an opportunity to run on the field with the football team (2), a basketball signed by Head Men's Basketball Coach Jim Boeheim (5), a basketball signed by Head Women's Basketball Coach Quentin Hillsman (5), Dome tin stuffed with a game worn jersey (20), a $10 concession coupon (250), an opportunity to be a guest on a football pregame radio show (1), or a $25 Shop.Cuse.com gift card (25).
Syracuse University Athletics Season Tickets Refund Policy (Updated April 24, 2020):
Syracuse University Athletics PLANS ON HOSTING sporting events for the upcoming 2020-21 academic year. However, as preparations are underway, due to the uncertain nature of COVID-19, game schedules ARE SUBJECT TO CHANGE. In the event that any games are cancelled due to COVID-19 and not rescheduled, or if games are played under conditions that prohibit fans from attending, season ticket holders will have the following options with respect to both the face value of the ticket(s) for the impacted game(s) and the contribution portion of their original purchase:
- Donate the prorated value to the Orange Club in support of Syracuse Athletics;
- Have the prorated value applied as a credit toward their purchase of 2021-22 season tickets for the same sport; or
- Get a prorated refund to their original method of payment. The prorated value will also include processing fees paid by the ticket holder if the entire season is cancelled.