Seat Selection Process Announced for 2024

OrangeXtreme · Oct 6, 2023

Seat Selection Process Announced for 2024 JMA Wireless Dome - Syracuse University Athletics

SYRACUSE, N.Y. – The JMA Wireless Dome transformation project has reached the reseating stage. The installation of the new chairback seating will decrease ...

cuse.com

The JMA Wireless Dome transformation project has reached the reseating stage. The installation of the new chairback seating will decrease the capacity of the JMA Dome for Syracuse University football, basketball and lacrosse which will require the first reseating of the building since it opened in 1980. Syracuse Athletics and the 'Cuse Athletics Fund ('CAF) is committed to guiding all season ticket holders through this process to ensure a fair and seamless transition.

"Orange fans are among the best in the nation. The loyalty and generosity they have shown by supporting the Orange inside the JMA Dome for more than 43 years is not something we take for granted," said Director of Athletics, John Wildhack. "Our goal, today and into the future, is to continue to provide an unmatched experience to all season ticket holders, donors, students and fans. This includes a first-rate customer service experience as we navigate the seat selection process."

The new seats in the 100 and 200 levels will be two inches wider than the current seats and will feature arm rests, while the 300 level seats will have chair backs. To accommodate the improved seating throughout the venue, the capacity in each level and section will decrease to approximately 42,000 for football and 31,000 for men's basketball. This reflects a loss of approximately 7,000 seats and 5,000 seats for each sport respectively. The majority of seats lost will occur in the 100 level, which will decrease by roughly 4,000 seats.

Sport Specific Details
The JMA Dome reseating process will allow for every football and men's basketball season ticket holder to choose their new seats through a seat selection process, which will begin in June 2024. Every season ticket account holder will receive personalized outreach to discuss seating options.

Women's basketball and men's and women's lacrosse season ticket account holders will participate in a separate process as the majority of tickets for those events are general admission. Account holders with reserved seating for these sports will be contacted at a later date to discuss the next steps for their seat selection.

The Seat Selection Process
'Cuse Athletics Fund Donor Rank will be used for the seat selection process. All season ticket holders are 'CAF members and therefore have a Donor Rank, which is calculated based on Annual Membership Level and Priority Points. During the next several weeks, season ticket holders, 'CAF members and registered Project Insiders will receive email communications outlining how Donor Rank is calculated, unveiling new Priority Point bonuses recognizing season ticket holder loyalty and additional information on opportunities to improve a Donor Rank.

"In preparation of this process, we have met with fans, alumni, and season ticket holders to ensure a thoughtful approach," said 'CAF Executive Director and Senior Associate Athletic Director Michael Paulus. "As part of the process, we have reviewed the Donor Rank System and are preparing to adjust the calculation to recognize our season ticket holders who have shown loyalty and longevity by consistently purchasing season tickets for many years. All season ticket holders are 'CAF members and their direct impact on Syracuse Athletics is invaluable. Their experience is at the forefront of our plans for 2024 and beyond."

Pricing, new seat maps and payment plan information for 2024-25 will be available in January 2024. Season ticket account holders will have until May 1, 2024 to place their deposits for 2024 season tickets and improve their Donor Rank. Seat selection, which will begin in early June 2024, will be based on Donor Rank as of May 1, 2024.

OrangeXtreme · Jan 17, 2024

Syracuse Athletics Set to Launch JMA Wireless Dome Re-Seat Plan - Syracuse University Athletics

The next step in building upon a first-rate fan experience at the JMA Wireless Dome is here! Ticket pricing and seating maps for 2024-25 Orange football and ...

cuse.com

The next step in building upon a first-rate fan experience at the JMA Wireless Dome is here! Ticket pricing and seating maps for 2024-25 Orange football and men's and women's basketball are now available for all fans on Cuse.com.

During the summer of 2024, new chairback seating will be installed throughout the entire venue, replacing all bleacher seating in the JMA Wireless Dome. The change in seating requires a new seat map, including changes to section, row and seat numbers, due to the revised capacity for football, men's and women's basketball, and men's and women's lacrosse. The seat map includes two new premium spaces that will be offered in 2024 and beyond. The Sideline Club offers pre-game field access, private access to the Kuhn Gameday Lounge presented by Hidden Level, and a new premium seat tied to Club 44 for both football and men's basketball. Both areas include padded orange chairbacks and all-inclusive food and enhanced beverage options. The latest phase of renovations also includes the construction of Miron Victory Court, a pedestrian plaza physically connecting the Barnes Center at the Arch to the JMA Wireless Dome.

"We are thrilled to share that the JMA Wireless Dome transformation project is moving ahead on time," said Syracuse Director of Athletics John Wildhack. "Renovations to ADA seating and suites already underway and the installation of the chairback seating and new premium seating areas set to be completed this summer. The new seats will improve fan comfort and accessibility. In anticipation of the new seating, we will begin the ticket sales and re-seat process for 2023-24 next month. The process will prioritize fan loyalty and fan experience."

The reseat process will begin with the football season ticket renewal and purchase process on February 1st. Current season ticket holders will receive a message from the 'Cuse Athletics Fund and JMA Dome Box Office with information on how to purchase season tickets and seat selection instructions. As in previous years, fans will have the option to pay in full or elect a payment plan. Both options benefit a ticket holder's Donor Rank. Season tickets for the 2024 football season start at $99.

The 2024 men's and women's basketball season ticket renewal and purchase process will begin on February 20th. Men's basketball season ticket holders will partake in a similar seat selection process as football ticket holders. Ticket holders for football, men's basketball and women's basketball should purchase their season tickets and review their Donor Rank by May 1. Following this deadline, combined parking and seat selection for football and men's basketball will begin on May 21 and July 9, respectively.

Donor Rank includes 'Cuse Athletics Fund annual membership level and priority points and is used to ensure that all benefits are allocated in a fair, equitable and consistent manner. It acknowledges fan investment in Syracuse University Athletics and balances both annual support through the annual membership level and loyalty and longevity through priority points. Donor Rank is used to assign and allocate benefits including parking, new/upgraded season tickets, seat relocation, premium seating, away game tickets, neutral site tickets, postseason tickets, hospitality access and more. All season ticket holders will earn five priority points for every year of season tickets for football and men's basketball for up to 20 years for each sport.

In preparation for the February on-sale dates, season ticket holders are encouraged to review the new pricing and seating maps for 2024. Syracuse Athletics remains committed to offering season ticket holders, community members and new fans affordable options. In addition to revising the seat maps to accommodate the new chairbacks and renovations throughout the JMA Dome, pricing has been adjusted to reflect the upgraded experience and new inventory. Across the board, pricing for football, men's basketball and women's basketball remains competitive nationally and within the Atlantic Coast Conference. The $99 season ticket for football and $200 season ticket for men's basketball remain some of the lowest entry ticket levels in the ACC and are representative of the commitment to the Syracuse community to offer a family-friendly and accessible option.

Women's basketball season ticket holders will not need to take part in a seat selection process and will be able to confirm their new location as part of the season ticket process in their MyCuse account or over the phone with 'Cuse Athletics Fund Sales and Service representatives.

Timeline
February 1	Football season tickets on sale for current and prospective season ticket holders
February 20	Men's and women's basketball season tickets on sale for current and prospective season ticket holders
April 1	Student Pass on sale (four year and one year)
May 1	Donor Rank Lock Date and priority season ticket deadline for football, and men's and women's basketball
May 13	Football parking and seat selection timeslots sent to season ticket holders
May 21-July 1	Football parking and seat selection process
July 1	Men's basketball parking and seat selection timeslots sent to season ticket holders
July 9 – August 1	Men's basketball parking and seat selection process
August 6	Men's and women's lacrosse season tickets on sale

Beginning with the 2024 football season, the student section will relocate from sections 102-108 and 304-307 to a new location in the east endzone, sections 119-127 and 325-330, increasing capacity significantly to the largest in JMA Dome modern history with 5,541 seats. This change is only for football; the Otto's Army student section will remain in the same location for men's basketball, women's basketball, men's lacrosse and women's lacrosse. The new location will provide students with easier access to seating and amenities due to its proximity to the student entrance at Gate F and the new Miron Victory Court. The Syracuse University Marching Band will also relocate to the east endzone.

In September 2020, the first phase of renovations to the JMA were completed. The $118 million transformation of the Dome, funded entirely by the University and private philanthropy, included a new fixed roof, the largest vertically hung scoreboard in college sports, the installation of air conditioning and state-of-the-art sound and lighting systems.