Very disappointed to see so many insulting posts here regarding this new mobile ticketing. Let’s talk reality here - we’re all loyal fans of a one win football team. A university that just spent millions upon millions on improving the game experience within the dome to not only keep those loyal fans but attract more fans. These fans have seen parking options change and decrease over time. Necessary security regulations dictating that people carry see through bags, stop to have pockets emptied, small purses inspected, cellphones etc go through a metal detector or deciding just not bring in things to the dome to hurry their entrance, to just see a game. SU has seen who their core fans are - those that stick with them through thick or thin to see ’their team’ right now and who have adjusted to numerous changes they may not have liked but accepted. Some see this as a tipping point and being demeaned and insulted sure doesn’t help. I really question SU’s ‘my way or the highway’ message at this time for this.
So why now are they choosing to force mobile ticketing on these same loyal fans who even the enthusiastic proponents say only 25% ever thought was so advantageous that they used it? There are fans who won’t return fearful of Covid, others because of the parking options, others because of the uphill walk, others because of team performance, why add another reason to deter fans from feeling like they are valued customers instead of a nuisance needing to be forced to do what’s best for the university? Why not phase it in? If it’s advantageous to everyone won’t it increase exponentially on its’ own merits with a much greater percentage using it?
Sadly there are quite a few demeaning posts in this thread. The couple behind me (husband, a retired SU employee and grad) called informing that they’d miss us. Season ticket holders since his graduation in 1971 but because of multiple reasons - the last thing being mobile ticketing. I offered game tickets this year from our tickets but he declined saying that he had no one else to go with - his wife and grown sons had ‘had it’ with SU. I don’t think he’d believe driving from south of Tully where he lives to the dome for paper tickets was a good compromise for some reason. The same with my brother in law who lives in Auburn who has been a season ticket holder for 3 decades with his buddies. They are very upset over a mobile ticketing mandate - like it or not. SU sports is the main beneficiary for their discretionary income not pro games, not concerts, nor traveling where mobile ticketing is rampant. They are the ones at every single game not needing to transfer tickets while others choose those other venues. Sure makes those SU lanyards they sent us that could be worn with your ticket inside it for easy hand free entry, useless I’d say.
I was very reluctant to post this - the rhetoric being surprising to me directed to and from fellow loyal SU fans who have all been through thick and thin.Sorry for the length