Orangepace
2018 Cali Winner: Tackles
- Joined
- Aug 26, 2011
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I'd get Alsacs or one of the other forum lawyers and just ask what their quick opinion on this is.. Considering their only offer was to sell you a new ride or an $8500 repair bill, you may still have a course of action to go back on these guys. This is really shady from a business perspective and at worst, you could get the Better Business Bureau on them, which they really would prefer not happen.Since I got the extended warranty bumper to bumper 10 yrs/ 100k - if I turned down something that the service manager recommended it potentially could render the warranty void if filing a claim. 3 months ago the guy came over when I was going to get my oil changed and recommended I get a few things done on this trip that were standard things to get done at the 30k mile mark. I was in a rush and I verbally asked if it was cool that I get it done the next time I came in. He obliged and said no problem. So the next time I came in - I got that work done all was good. This past Friday night - the car made an awful noise after slipping ( gears) a few times and just died. Get it towed - engine was blown and likely significant damage to the transmission as well. When at the dealer after being towed they quote me a $8500 cost to replace both. I say - I just owe you my 100 dollar deductible and the warranty covers the rest right? Not the case - apparently my delay to get the work done kia casually recommended gave them the right to say the warranty is void and will not cover the damage. I fought for a long time - called several other Kia dealerships and it standed pat. Really couldn't afford to play this out via getting an attorney involved and after reading the fine print - technically they were accurate to a point. So all in all - ended up trading it in - working out a good faith sum of money from Kia ( at least better than losing 8k in equity on the trade in and got a new dodge. It was quite a mess - but I learned to read that thing verbatim.