I am sorry things did not go well for you and you ended up separated from your dad.
If I were you, I would take a minute and reach out to Troy Pakusch. He is the manager of ticket sales and development for SU.
I think he would like to hear your story and may be able to make things right for you, your dad and the rest of your group. Please give him a call.
Troy Pakusch
cuse.com
315 443-2434
or email him at
tpakusc.
I had a special problem with my tickets that my ticket guy couldn't get fixed the way I wanted. I reached out to Troy and he got things fixed in short order. He is a true pro.
The sooner you reach out, the more likely he can help.