This whole process has been a sham/fiasco from the start. And I have receipts.
- I knew my old seats were taken before I picked. Thanks to a screen shot sent to me.
- l huddled with my friends who sit with me and we decided when it was my turn to,pick that I would pick extras so we could all sit together, knowing our old seats were gone . They didn’t pick until late in the process. I picked enough seats for all of us and had to change sections
- Fast forward to this last week. Their turn comes up for seat selection
- Nothing available, like we knew was going to happen. Nothing comparable. They ask for their money back.
- Rep says not so fast. Give us a few days and we will get back to you.
- Rep gets back to them, and lo and behold. Their old 4 seats are offered to them, after not being shown available for the last month!!
GMAFB!
but that was known as well in many cases. They always held back seats so that had some in sections for the other deals they offer. its why you should always call if you can't find things online. Even before there were seats in the STH sections being held until after week 1-2 that if you called you could get as a one off but you couldn't buy it online as a single game.
And getting all the angst, they made it clear getting to pick early was a perk you had to pay up for. It was a onetime sunk cost. Moving from 8 to 7 or 7 to 6 and jumping 1500+ people was a few hundred dollars.
Everyone had a low cost chance to game up the system. Some did, some didn't. Now if you had to have a certain seat was there value in jumping up to level 5? Thats a decision people had to justify and decide if they spent the money and didnt get that special seat.
What was the alternative to the process? You could have done a flat renewal and told several thousand they had to find something else after that? that would have pissed far more off, I think. I don't think there was any system that was going to please more than 75% or so.
And if they didn't modify the pricing now, when were they going to do it? If they wait and phase it in people would have had even less choice going forward.
Re-pricing was fine, the price points perhaps too steep. But in the bigger scope they now have options for people and spots for people to jump in, in locations that might not have come up for years.
Maybe we don't fill the 103 and leave a hole, But a newbie can get a 5-6 seat group in there now that may have never gotten that chance in the 100 bowl for many years in the old system.