Fair point - but if it's not showing, it means the evaluation was never completed or never released. They can (could) hold the status back even after the final evaluation. For example, Employee 1 denies a student (he/she would leave it on hold - results not viewable) while Employee 2 reviews the evaluation since the student was not cleared.
They could leave a hold on it even while knowing he wasn't cleared. So no matter how often he clicks it's not coming up even though the status is known in-house (and by the school if they were so inclined to check). Nobody at NCAA is telling the kid though - they do not drive the waiver process.
He could be clicking because he knows a waiver is in play? No idea - just speculating.