Dome Box Office Relocating to Ensley Athletic Center

Status
Not open for further replies.

OrangeXtreme

The Mayor of Dewitt
Joined
Aug 15, 2011
Messages
125,315
Like
165,216
Beginning Monday, June 17th, the Dome Box Office will move its ticket sales operation to the Ensley Athletic Center (adjacent to Manley Field House in the Lampe Athletic Complex, 1301 East Colvin Street, Syracuse, NY 13244). The Box Office will remain in this location until September Fall 2020 to accommodate the Dome roof replacement. Free, accessible parking is available at the Ensley Athletic Center in the Manley South lot.

The Box Office at the Ensley Athletic Center will operate extended hours on Mondays, from 9:30 am to 6:30 pm, and will be open Tuesday through Friday, from 9:30 am to 3:30 pm, for purchasing tickets to all Dome events.

The Dome main Box Office at the Dome Gate B will be open on days of Syracuse Athletics events as follows:

Syracuse Football Game Days
Weekends: Open at 9 am
Weekdays: Opens at 3 pm

Syracuse Men's Basketball Game Days
Weekends: Opens four (4) hours prior to tipoff
Weekdays: Opens at 3 pm

Syracuse Women's Basketball Game Days
Weekends: Opens two (2) hours prior to tipoff
Weekdays: Opens at 3 pm

Syracuse Men's Lacrosse
Weekends: Opens two (2) hours prior to faceoff
Weekdays: Opens at 3 pm
 

OrangeXtreme

The Mayor of Dewitt
Joined
Aug 15, 2011
Messages
125,315
Like
165,216
Thank you for your support and patience as we all come together to work through these challenging times. We are thankful and care very much about our fans and your families. While we are challenging times, we will get through this together.

As we are in an unprecedented situation, our team will be working remotely, as prescribed by government officials. As a result of this, we wanted to relay how our employees will be able to serve you throughout the next few weeks.

The following schedule and information will remain in effect until further notice. Please check www.Cuse.com, follow Cuse on Twitter, and check your email for continual updates.

Please see the options below to contact Syracuse Athletics:

1. By E-mail:
The fastest way to be in contact with Syracuse Athletics is by emailing "dometix AT syr.edu". Fans are highly encouraged to email us first as "dometix AT syr.edu" will be monitored throughout the day to ensure a quick response.

Our staff directory can be found here to access the direct email addresses for our entire staff.

2. By Phone:
Our main line, 888-DOME-TIX (888-3663-849) will be forwarded to a voicemail system that will allow fans to leave a message. Our team, working remotely, will make all efforts to return all voicemails within the hour they were received during normal business hours of 8:30am-4:30pm.

If you would like to reach out to an Account Executive directly, their desk phones will be forwarded to their remote location. (The initial call may go to voicemail, and please be advised that phone calls returned may be from a different area code).


3. In Person:
The Dome Box Office at the Ensley Athletic Center will be closed until further notice. Updates as to the re-opening of the box office will be posted on our accounts listed above.

Syracuse Athletics hopes that all of our fans, both locally and globally, can remain safe and healthy. We are grateful for the support of our community and we look forward to working through these times together.
 

OrangeXtreme

The Mayor of Dewitt
Joined
Aug 15, 2011
Messages
125,315
Like
165,216

Greetings from Syracuse University Athletics. We hope that you and your loved ones are healthy and safe.

We are reaching out today to you as an Orange football, men's or women's basketball season ticket holder to let you know that Syracuse Athletics is reviewing many potential plans for attendance at our home events this fall. We are evaluating facility plans from world-leading organizations, such as Disney and the NFL, to help us determine a plan to best serve our fans and employ the safest practices possible. The University is working closely with public health and government officials to create and deploy a public health strategy that protects and safeguards the well-being of our fans, student-athletes, and the campus and Central New York communities.

In regard to football season, at this time we are anticipating and planning for reduced capacity to some degree. As we continue to work through these important planning processes, we believe it is best that we pause our football seat upgrade and parking process. For men's and women's basketball it is simply too early to tell.

Therefore, fans are welcome to continue to renew or purchase new season tickets for all of our sports, however, we ask for your patience and understanding in the event we need to make seating adjustments to comply with COVID-19 prevention best practices.

Once we have more details and greater clarity, we will reconnect with you about next steps.
 

OrangeXtreme

The Mayor of Dewitt
Joined
Aug 15, 2011
Messages
125,315
Like
165,216

We hope that you and your loved ones are healthy and safe.

We are reaching out today to provide an update regarding Syracuse University men's and women's basketball season ticket renewals. At the end of May we paused our football seat upgrade and parking process. Today we are implementing the same for men's and women's basketball. In addition, we are pausing all Orange Club benefits until further notice.

We are continuing to review many potential plans for attendance at our home events this fall. The University is working closely with public health and government officials to create and deploy a public health strategy that protects and safeguards the well-being of our fans, student-athletes, and the campus and Central New York communities. As we shared in May, at this time we are anticipating and planning for reduced capacity to some degree for football season. For men's and women's basketball it is simply too early to tell.

Fans are welcome to continue to renew or purchase new season tickets for all of our sports, however, we ask for your patience and understanding in the event we need to make seating adjustments to comply with COVID-19 prevention best practices.

We will reconnect with you about next steps for season tickets and Orange Club benefits administration as soon as we have more details.

If you have any questions, please call 1-888-DOME-TIX.
 
Status
Not open for further replies.

Online statistics

Members online
263
Guests online
537
Total visitors
800

Top Bottom