The university does nothing to market football. The team is boring to watch on offense and ineffective in there execution the vast majority of the time. And years and years of embarrassing losses has taken its toll on the casual football fan in this area.
In fact I'm pretty sure the number "casual football fans" in the city of Syracuse is very small...extremely small at this point. Many people have given up. You will get a good crowd for your 1 home game a year vs either Clemson or FSU...and what do ya see? A team get blown out and the players in the middle of the blowout dancing in the middle of the field to the music and celebrating tackles when down by 35pts. If the players don't care how can you expect fans to pay money to go and care?
I was at the game today and it was sad to the point of embarrassing. I don't blame fans for no going anymore, but the University has nobody but to blame but themselves. The product sucks the majority of the time, the customer service sucks, and they do nothing to try and improve things marketing wise. They get what they deserve.