long story short. Call several times, no return call at first. Call again, someone finally calls back. They say to come up at an appointed time. I show up. No one has any idea at the office they told me to go to. They figure out someone for me to see, me sitting there with my shiny little football in it's cushy display box.
The person they have me see is very far down the chain and nice as all get out but flat out slow and incompetent. She brings me in her office which literally has no room on her desk for the ball. She says well lets go into the main central shared office area where theres a big central desk with tons of students working at computers with their food and drink strewn about.
Having asked to see the ball she handles it, lets say not delicately, and then places it on the central table on top of pile of who knows what where it rolls off the who knows what, knocking over a (thankfully closed) soda bottle, narrowly missing a not so closed cup of coffee.
I maintaining my best fake smile pick it up and place it back in the display case asking where they plan to display it. She tells me where in the hallway of Manley in the glass display case. I check it out and its ricketly and essentially unsafe where nearly anyone with intent could get in there (which explains and in my head of as to how and why someone probably had no problem stealing the heisman years back).
I then go back into the main central office, see she's not there and me, my case and my ball then make a quick exit stage right leaving the place as soon as I could. No call about it and the ball continues to sit in my man cave basement SU shrine since.