The audio needs to be fixed, the bigger issue is there is absolutely ZERO synergy between the audio (PA System announcements), what is playing on the video boards, and the band.
There are times (and this happens far too often) when there is something being said on the video board and the band is playing and you can't hear what is being said. Or times when a video hasn't finished playing and the band starts up and now it's just an unlistenable noise that is not pleasant to listen to. Or when there is an announcement on the PA system and then a video starts and you can't hear either.
I know in most college stadiums that are outdoors that are larger venues the band playing probably wouldn't effect such things. But in a small dome, with a poor audio system, Syracuse can't look at other schools and play the "well other schools do this" as an example. Syracuse's situation is different.
Like a director of a LIVE TV show the Dome needs someone to literally keep all 3 of these things (Band, Video Board, Audio on the PA system) to run. Literally, cue each one to be played at different times so at no time 2 things are happening at the same time.
Now if they currently have that, well then that person is just bad at their job. If not, that's what's needed. NO MORE THAN 1 THING CAN BE PLAYED AT ONCE! It dilutes all 3 and makes it impossible to listen to.
In regards to the "quality" of the audio, I really think they have the volume turned up way too loud. Move that dial from a 10 to a 6 and I think it solves that. But again, by turning it down you can't have other things (ie band or video boards) playing stuff when the PA system is in use.